📋 Legal Notice â Please Read
Disclaimer
Taking a few minutes to read through this page would be a worthwhile use of your time. It tells you upfront what our service covers, where our role ends, and what you are responsible for as someone using this platform. Knowing these boundaries before you place an order saves everyone from confusion down the road. If you want to understand the rules that apply when you use this website, our Terms and Conditions have everything laid out clearly.
General Information Only
The content on this website exists to guide you, nothing more, nothing less. We walk you through the steps involved in getting your PSA birth certificate, but that guidance does not amount to legal advice. Our team updates fees, timelines, and procedures regularly to reflect 2026 standards.
Even so, the Philippine government retains the authority to amend its regulations At any time, and such changes may occur without prior public notification. Once a change like that happens, it falls outside what we can control, and we cannot be held responsible for information that was accurate when you read it but has since shifted.
No Affiliation with the Government
This is a privately run service. We are not affiliated with the Philippine Statistics Authority, nor do we represent or speak on behalf of any government body, office, or agency in the Philippines. Our sole function is to assist you in organizing and submitting your document requests.
The actual production of records, the official archives, and every decision tied to your application all belong to the PSA. We are here to make the process easier for you, but we work independently from the institutions behind it.
No Guarantee of Results
Placing an order means you are hiring us to handle the filing and follow-up on your behalf. What you are not buying is a guaranteed outcome, because the final call on every application belongs to the PSA.
PSA Processing Authority
Only the PSA can approve, reject, or withhold the release of a birth certificate. If they determine, for whatever legal or administrative reason, that your record cannot be issued, that is a decision we have no authority over. We cannot appeal it, reverse it, or work around it for you.
Negative Results
A “Negative Result” means the PSA searched its database and found no matching record under the details you provided. When that happens, our part of the process is done. You paid for a search, and that search was carried out. The fee is not a guarantee that a document will come out the other end.
Limitation of Liability
Some things simply fall outside what any service provider can manage. The categories below explain where our responsibility ends and why. If you want to know how we handle the personal information you share when placing your order, our Privacy Policy goes into that in full.
Government-Side Delays
While the PSA occasionally undergoes scheduled system maintenance, experiences technical outages, or faces periods of unusually high demand, these circumstances slow processing times across the board, affecting not only our clients but all users of the system. We remain in regular communication with you whenever delays occur; however, please understand that accelerating a government agency’s internal workflows is beyond our control. Any waiting periods resulting from PSA-related issues are unfortunately outside our influence.
Courier and Delivery Issues
The moment your birth certificate is handed to the courier, it moves into their territory. If a package is delayed, misrouted, damaged, or lost, the fault lies with the delivery company, not with us. We will do what we can to help you track your shipment, but once it leaves our possession, we no longer have control over what happens to it. Consequently, we cannot offer refunds or complimentary replacements for errors caused by the shipping provider. Contact the carrier directly for assistance with delivery disputes. All transit risks are assumed by the recipient.
Errors in Your Submission
We work with whatever information you send us. A misspelled name, a wrong birth year, or any other inaccuracy in your form can prevent the PSA from locating your record. When that happens as a result of something you entered incorrectly, the outcome is not our responsibility. Go through every detail on your order form before you submit it. Small mistakes carry real consequences in this process. Double-checking your entries now saves you the time and expense of filing a brand-new application later. Precision is your best tool for a successful result.
Third-Party Links and Services
Some links on this website lead to external platforms, including the official PSA website and any payment processors we work with. We do not run those sites, and we have no say in how they operate. Their privacy practices, terms of use, and security setups are entirely their own. Review third-party terms and policies before providing personal information or completing a transaction.
Following a link from our site to another platform is your decision, and what happens on that platform is governed by that platform’s rules, not ours, as we assume no liability for external content or practices.
Technical Disclaimer
We strive to maintain the smooth operation of this website to the best of our ability; however, no platform is entirely immune to occasional technical interruptions. If something goes wrong during a 2026 E-Certificate download or while you are completing a transaction on our site, we will work to fix it quickly. Service availability is subject to temporary interruptions.
While brief outages and unexpected errors may occasionally occur, we take such matters seriously. However, we cannot assume liability for temporary disruptions that fall outside the scope of normal operations.
Professional Disclaimer
Document facilitation is what we do well. Legal counsel is not. Nothing you read on this website should be treated as professional legal advice, and we are not authorised to give it. If your birth record involves a court order, a Correction of Entry, or a late registration case, those situations call for a qualified lawyer or a direct conversation with your Local Civil Registrar.
Complicated civil registration matters deserve proper legal attention, and that is not something we are equipped to provide so we encourage you to seek advice from a licensed attorney or official government representative.
Have Questions About Our Terms?
Understanding these boundaries protects both you and us. If anything here is unclear, we are happy to explain further.